Policies

By placing an order with Ballistic Deals you agree to the following policies and/or terms and conditions.

Our return policy

In the rare instance a return is necessary the guidelines below will affect the return. Please email cs@ballisticdeals.com to request an RMA number:

  • All returned merchandise must have a return material authorization number (RMA) issued by Ballistic Deals prior to return.
  • Return requests must be made within 7 days of item delivery.
  • Return requests due to product incompatibility or fitment issues outside of manufacturing defects will not be authorized. Please ensure product compatibility and/or suitability prior to making any purchase. For post purchase product incompatibility or fitment issues please contact the products manufacture for possible solutions.
  • Returned products must be received by Ballistic Deals within 7 days of the RMA number being provided to customer. Products received after this time will be ineligible for refund and will only be returned at the customers expense.
  • Products returned with an RMA must be in original condition (no indication the product was used and/or installed) and packaging and all contents and documentation must be present. If a return is received without original packaging or damaged packaging a 25% restocking fee WILL be applied.
  • Items returned without an RMA number will only be returned at the shipper’s expense.
  • The sale of clearance products are final. RMA will not be issued.
  • Accidental orders and/or orders that are no longer wanted will not include any original shipping costs if/when refunded. This includes return shipment to Ballistic Deals.
  • In most circumstances it will be the customers responsibility to pay for any return shipping. Exceptions to this rule may be made at the sole discretion of Ballistic Deals.
  • For product issues we ask that you first contact the manufacturer before reaching out to us. We find that for the majority of the return requests we receive a quick email or phone call with the manufacturer quickly corrects the situation. If you're unable to locate contact information or the manufacturer is unresponsive or unwilling to help please contact us and we'll get you taken care of right away! :)
  • Please note: To prevent fraud and to keep our prices low Ballistic Deals does not typically allow the shipment of subsequent orders if an RMA has been issued or requested for a previous order. Any order placed after or within two business days before an RMA has been issued or requested is subject to being held until the RMA has been resolved. We sincerely apologize for the trouble but this is unfortunately necessary. At your request, we'll gladly cancel and refund the un-shipped subsequent order. Thanks for your understanding!

Return requests must be made via email for record keeping purposes. Phone or voicemail requests will not be honored and will not start or restart the return window clock. Thanks for your understanding.


Terms and conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

General Policies

  • All items sold by Ballistic Deals are for U.S. domestic use and may not be exported. No sales to or shipments of any goods outside of the United States. All sales are subject to all Local, State, and Federal laws. It is the customer's responsibility to be aware of any laws that may effect their purchase.
  • To place an order from Ballistic Deals you must be at least 21 years of age. By submitting an order you are confirming your age to be at least 21 years of age.

Our Business Practices

  • No credit card processing fees will be added to any purchase.
  • Credit and Debit card purchases will be charged at the time of purchase for all in stock products.
  • Credit and Debit card purchases for backordered products will be charged at the time of order shipment.
  • Ballistic Deals reserves the right to cancel any order due to item pricing or description errors on our website.
  • Shipping and handling charges (if any) will be clearly stated on your final order receipt.
  • No product substitutions will be made without prior approval of the customer.
  • If for any reason your order cannot be shipped in a timely manner we will attempt to notify you right away.

Payment Methods

  • Ballistic Deals prefers PayPal, Visa, Mastercard, Discover and American Express as payment.
  • In special circumstances other forms of payment may be accepted at the sole discretion of Ballistic Deals. Please email cs@ballisticdeals.com to discuss possible alternative payment methods and associated additional discounts.
  • Never send cash!

Warranty and Repairs

Ballistic Deals is not a warranty or repair center for any manufacturer and warranty and repairs must be performed by the manufacturer. Items should be returned directly to the manufacturer per the manufacturers policies. Please contact the manufacturer for instructions and procedures.

Return Policy - In the rare instance a return is necessary the guidelines below will affect the return:

  • All returned merchandise must have a return material authorization number (RMA) issued by Ballistic Deals prior to return.
  • Return requests must be made within 15 days of item delivery.
  • Return requests due to product incompatibility or fitment issues outside of manufacturing defects will not be authorized. Please ensure product compatibility and/or suitability prior to making any purchase. For post purchase product incompatibility or fitment issues please contact the products manufacture for possible solutions.
  • Products returned with an RMA must be in original condition and packaging and all contents and documentation must be present. If a return is received without original packaging or damaged packaging a 25% restocking fee WILL be applied.
  • Items returned without an RMA number will be returned at the shipper’s expense.
  • The sale of clearance products are final. RMA will not be issued.
  • For product issues we ask that you first contact the manufacturer before reaching out to us. We find that for the majority of the return requests we receive a quick email or phone call with the manufacturer quickly corrects the situation. If you're unable to locate contact information or the manufacturer is unresponsive or unwilling to help please contact us and we'll get you taken care of right away! :)


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CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information:

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology:

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information:

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security:

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact information:

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

e-mail: cs@ballisticdeals.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.


ALWAYS TREAT ALL FIREARMS AS IF THEY ARE LOADED!