Policies/T&C

At Ballistic Deals we strive everyday to provide the best prices, customer service and fastest shipping in the industry. To continue offering our services in a way that best serves all our customers the following Policies and Terms and Conditions are necessary.

 

****** BEGIN POLICIES/TERMS AND CONDITIONS ******

BY PLACING AN ORDER WITH BALLISTIC DEALS YOU AGREE TO THE FOLLOWING POLICIES AND TERMS AND CONDITIONS.
YOU AFFIRM THAT YOU ARE AT LEAST 21 YEARS OF AGE OR OLDER. YOU ALSO AGREE THAT YOU HAVE ENSURED THAT ALL PRODUCTS WITHIN YOUR ORDER ARE LEGAL IN THE LOCATION IN WHICH THEY WILL BE SHIPPED, USED AND AT ALL TIMES LOCATED. BALLISTIC DEALS IS NOT RESPONSIBLE FOR THE ILLEGAL USE, POSSESSION OR OWNERSHIP OF PRODUCTS PURCHASED OR OTHERWISE ACQUIRED.
ORDERS CAN NOT AND WILL NOT BE MODIFIED OR CANCELLED AFTER YOUR ORDER AND/OR PAYMENT HAS BEEN SUBMITTED TO US; THIS INCLUDES ADDRESS MODIFICATIONS.
BALLISTIC DEALS IS NOT RESPONSIBLE FOR ORDERS ONCE THEY HAVE SHIPPED. THIS INCLUDES ORDERS LOST BY USPS/UPS OR PRODUCTS STOLEN OR MISSING AFTER DELIVERY. SHIPPING INSURANCE IS OFFERED AT CHECKOUT; THIS INSURANCE ONLY COVERS ORDERS LOST DURING SHIPMENT. ORDERS THAT HAVE BEEN STOLEN OR ARE MISSING AFTER DELIVERY WILL NOT BE REFUNDED OR REPLACED UNDER ANY CIRCUMSTANCES. INSURANCE CLAIMS SUBMITTED BEFORE USPS AND/OR UPS HAS OFFICIALLY CERTIFIED THE SHIPMENT AS DESTROYED OR LOST WILL BE DENIED.
OUR RETURN POLICY
ALL SALES ARE FINAL - RETURNS ARE ONLY ACCEPTED IF THE INCORRECT PRODUCT WAS SHIPPED. NO EXCEPTIONS WILL BE MADE.
IN THE RARE INSTANCE YOU RECEIVE THE INCORRECT PRODUCT THE FOLLOWING GUIDELINES BELOW WILL AFFECT THE RETURN. PLEASE EMAIL CS@BALLISTICDEALS.COM TO REQUEST AN RMA NUMBER:
  • ALL RETURNED MERCHANDISE MUST HAVE A RETURN MATERIAL AUTHORIZATION NUMBER (RMA) ISSUED BY BALLISTIC DEALS PRIOR TO RETURN.
  • RETURN REQUESTS MUST BE MADE WITHIN 7 DAYS OF ITEM DELIVERY.
  • RETURNED PRODUCTS MUST BE RECEIVED BY BALLISTIC DEALS WITHIN 7 DAYS OF THE RMA NUMBER BEING PROVIDED TO CUSTOMER. PRODUCTS RECEIVED AFTER THIS TIME WILL BE INELIGIBLE FOR REFUND AND WILL ONLY BE RETURNED AT THE CUSTOMERS EXPENSE.
  • PRODUCTS RETURNED WITH AN RMA MUST BE IN ORIGINAL CONDITION (NO INDICATION THE PRODUCT WAS USED OR INSTALLED); PACKAGING AND ALL CONTENTS AND DOCUMENTATION MUST BE PRESENT WITH NO BROKEN SEALS. IF A RETURN IS RECEIVED WITHOUT ORIGINAL PACKAGING OR DAMAGED PACKAGING OR DOESN'T MEET THE PREVIOUSLY MENTIONED REQUIREMENTS A 40% RESTOCKING FEE WILL BE APPLIED.
  • ITEMS RETURNED WITHOUT AN RMA NUMBER WILL ONLY BE RETURNED TO THE CUSTOMER AT THE CUSTOMERS EXPENSE.
RETURN REQUESTS MUST BE MADE VIA EMAIL (CS@BALLISTICDEALS.COM) FOR RECORD KEEPING PURPOSES. PHONE OR VOICEMAIL REQUESTS WILL NOT BE HONORED AND WILL NOT START OR RESTART THE RETURN WINDOW CLOCK.

TERMS AND CONDITIONS

BY VISITING OR SHOPPING AT THIS WEB SITE, YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY.

GENERAL POLICIES
  • ALL ITEMS SOLD BY BALLISTIC DEALS ARE FOR U.S. DOMESTIC USE AND MAY NOT BE EXPORTED. NO SALES TO OR SHIPMENTS OF ANY GOODS OUTSIDE OF THE UNITED STATES. ALL SALES ARE SUBJECT TO ALL LOCAL, STATE, AND FEDERAL LAWS. IT IS THE CUSTOMER'S RESPONSIBILITY TO BE AWARE OF ANY LAWS THAT MAY EFFECT THEIR PURCHASE.
  • TO PLACE AN ORDER FROM BALLISTIC DEALS YOU MUST BE AT LEAST 21 YEARS OF AGE. BY SUBMITTING AN ORDER YOU ARE CONFIRMING YOUR AGE TO BE AT LEAST 21 YEARS OF AGE.
OUR BUSINESS PRACTICES
  • NO CREDIT CARD PROCESSING FEES WILL BE ADDED TO ANY PURCHASE.
  • CREDIT AND DEBIT CARD PURCHASES WILL BE CHARGED AT THE TIME OF PURCHASE FOR ALL IN STOCK PRODUCTS.
  • CREDIT AND DEBIT CARD PURCHASES FOR BACKORDERED PRODUCTS WILL BE CHARGED AT THE TIME OF ORDER SHIPMENT.
  • BALLISTIC DEALS RESERVES THE RIGHT TO CANCEL ANY ORDER DUE TO ITEM PRICING OR DESCRIPTION ERRORS ON OUR WEBSITE.
  • SHIPPING AND HANDLING CHARGES (IF ANY) WILL BE CLEARLY STATED ON YOUR FINAL ORDER RECEIPT.
  • NO PRODUCT SUBSTITUTIONS WILL BE MADE WITHOUT PRIOR APPROVAL OF THE CUSTOMER.
  • IF FOR ANY REASON YOUR ORDER CANNOT BE SHIPPED IN A TIMELY MANNER WE WILL ATTEMPT TO NOTIFY YOU RIGHT AWAY.
PAYMENT METHODS
  • BALLISTIC DEALS PREFERS PAYPAL, VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS AS PAYMENT.
  • IN SPECIAL CIRCUMSTANCES OTHER FORMS OF PAYMENT MAY BE ACCEPTED AT THE SOLE DISCRETION OF BALLISTIC DEALS. PLEASE EMAIL CS@BALLISTICDEALS.COM TO DISCUSS POSSIBLE ALTERNATIVE PAYMENT METHODS AND ASSOCIATED ADDITIONAL DISCOUNTS.
  • NEVER SEND CASH!
WARRANTY AND REPAIRS

BALLISTIC DEALS IS NOT A WARRANTY OR REPAIR CENTER FOR ANY MANUFACTURER AND WARRANTY AND REPAIRS MUST BE PERFORMED BY THE MANUFACTURER. ITEMS SHOULD BE RETURNED DIRECTLY TO THE MANUFACTURER PER THE MANUFACTURERS POLICIES. PLEASE CONTACT THE MANUFACTURER FOR INSTRUCTIONS AND PROCEDURES.

RETURN POLICY
ALL SALES ARE FINAL - RETURNS ARE ONLY ACCEPTED IF THE INCORRECT PRODUCT WAS SHIPPED. NO EXCEPTIONS WILL BE MADE.
IN THE RARE INSTANCE YOU RECEIVE THE INCORRECT PRODUCT THE FOLLOWING GUIDELINES BELOW WILL AFFECT THE RETURN. PLEASE EMAIL CS@BALLISTICDEALS.COM TO REQUEST AN RMA NUMBER:
  • ALL RETURNED MERCHANDISE MUST HAVE A RETURN MATERIAL AUTHORIZATION NUMBER (RMA) ISSUED BY BALLISTIC DEALS PRIOR TO RETURN.
  • RETURN REQUESTS MUST BE MADE WITHIN 7 DAYS OF ITEM DELIVERY.
  • RETURNED PRODUCTS MUST BE RECEIVED BY BALLISTIC DEALS WITHIN 7 DAYS OF THE RMA NUMBER BEING PROVIDED TO CUSTOMER. PRODUCTS RECEIVED AFTER THIS TIME WILL BE INELIGIBLE FOR REFUND AND WILL ONLY BE RETURNED AT THE CUSTOMERS EXPENSE.
  • PRODUCTS RETURNED WITH AN RMA MUST BE IN ORIGINAL CONDITION (NO INDICATION THE PRODUCT WAS USED OR INSTALLED); PACKAGING AND ALL CONTENTS AND DOCUMENTATION MUST BE PRESENT WITH NO BROKEN SEALS. IF A RETURN IS RECEIVED WITHOUT ORIGINAL PACKAGING OR DAMAGED PACKAGING OR DOESN'T MEET THE PREVIOUSLY MENTIONED REQUIREMENTS A 40% RESTOCKING FEE WILL BE APPLIED.
  • ITEMS RETURNED WITHOUT AN RMA NUMBER WILL ONLY BE RETURNED TO THE CUSTOMER AT THE CUSTOMERS EXPENSE.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

PRIVACY POLICY

THANK YOU FOR VISITING OUR WEB SITE. THIS PRIVACY POLICY TELLS YOU HOW WE USE PERSONAL INFORMATION COLLECTED AT THIS SITE. PLEASE READ THIS PRIVACY POLICY BEFORE USING THE SITE OR SUBMITTING ANY PERSONAL INFORMATION. BY USING THE SITE, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. THESE PRACTICES MAY BE CHANGED, BUT ANY CHANGES WILL BE POSTED AND CHANGES WILL ONLY APPLY TO ACTIVITIES AND INFORMATION ON A GOING FORWARD, NOT RETROACTIVE BASIS. YOU ARE ENCOURAGED TO REVIEW THE PRIVACY POLICY WHENEVER YOU VISIT THE SITE TO MAKE SURE THAT YOU UNDERSTAND HOW ANY PERSONAL INFORMATION YOU PROVIDE WILL BE USED.

NOTE, THE PRIVACY PRACTICES SET FORTH IN THIS PRIVACY POLICY ARE FOR THIS WEB SITE ONLY. IF YOU LINK TO OTHER WEB SITES, PLEASE REVIEW THE PRIVACY POLICIES POSTED AT THOSE SITES.
COLLECTION OF INFORMATION:

WE COLLECT PERSONALLY IDENTIFIABLE INFORMATION, LIKE NAMES, POSTAL ADDRESSES, EMAIL ADDRESSES, ETC., WHEN VOLUNTARILY SUBMITTED BY OUR VISITORS. THE INFORMATION YOU PROVIDE IS USED TO FULFILL YOUR SPECIFIC REQUEST. THIS INFORMATION IS ONLY USED TO FULFILL YOUR SPECIFIC REQUEST, UNLESS YOU GIVE US PERMISSION TO USE IT IN ANOTHER MANNER, FOR EXAMPLE TO ADD YOU TO ONE OF OUR MAILING LISTS.

COOKIE/TRACKING TECHNOLOGY:

THE SITE MAY USE COOKIE AND TRACKING TECHNOLOGY DEPENDING ON THE FEATURES OFFERED. COOKIE AND TRACKING TECHNOLOGY ARE USEFUL FOR GATHERING INFORMATION SUCH AS BROWSER TYPE AND OPERATING SYSTEM, TRACKING THE NUMBER OF VISITORS TO THE SITE, AND UNDERSTANDING HOW VISITORS USE THE SITE. COOKIES CAN ALSO HELP CUSTOMIZE THE SITE FOR VISITORS. PERSONAL INFORMATION CANNOT BE COLLECTED VIA COOKIES AND OTHER TRACKING TECHNOLOGY, HOWEVER, IF YOU PREVIOUSLY PROVIDED PERSONALLY IDENTIFIABLE INFORMATION, COOKIES MAY BE TIED TO SUCH INFORMATION. AGGREGATE COOKIE AND TRACKING INFORMATION MAY BE SHARED WITH THIRD PARTIES.

DISTRIBUTION OF INFORMATION:

WE MAY SHARE INFORMATION WITH GOVERNMENTAL AGENCIES OR OTHER COMPANIES ASSISTING US IN FRAUD PREVENTION OR INVESTIGATION. WE MAY DO SO WHEN: (1) PERMITTED OR REQUIRED BY LAW; OR, (2) TRYING TO PROTECT AGAINST OR PREVENT ACTUAL OR POTENTIAL FRAUD OR UNAUTHORIZED TRANSACTIONS; OR, (3) INVESTIGATING FRAUD WHICH HAS ALREADY TAKEN PLACE. THE INFORMATION IS NOT PROVIDED TO THESE COMPANIES FOR MARKETING PURPOSES.
COMMITMENT TO DATA SECURITY:

YOUR PERSONALLY IDENTIFIABLE INFORMATION IS KEPT SECURE. ONLY AUTHORIZED EMPLOYEES, AGENTS AND CONTRACTORS (WHO HAVE AGREED TO KEEP INFORMATION SECURE AND CONFIDENTIAL) HAVE ACCESS TO THIS INFORMATION. ALL EMAILS AND NEWSLETTERS FROM THIS SITE ALLOW YOU TO OPT OUT OF FURTHER MAILINGS.
PRIVACY CONTACT INFORMATION:

IF YOU HAVE ANY QUESTIONS, CONCERNS, OR COMMENTS ABOUT OUR PRIVACY POLICY YOU MAY CONTACT US USING THE INFORMATION BELOW:

E-MAIL: CS@BALLISTICDEALS.COM

WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS POLICY. ANY CHANGES TO THIS POLICY WILL BE POSTED.

****** END POLICIES/TERMS AND CONDITIONS ******