Q. Can I have my order shipped to a PO Box?
A. At this time we don't ship to PO Boxes. Any order placed with the delivery address listing a PO Box will be cancelled and refunded. We apologize for any inconvenience this may cause.
Q. Do you offer military discounts?
A. We unfortunately can't offer military discounts at this time.
Q. I forgot to order something; can I combine subsequent orders to save on shipping?
A. Unfortunately at this time orders can't be combined.
Q. Is this product in stock?
A. If our website allows you to add to cart/purchase a product it's in stock. :) We have several safeguards in place to ensure product availability.
Q. I'd like to cancel all or part of my order; is that possible?
A. No, generally speaking due to the speed in which our order process flows we don't have the ability to fulfill partial orders or cancel orders already in progress. To keep prices low, and ensure your products quickly ship we utilize a significant amount of automation. When your order is placed the shipping is automatically calculated, paid for with products boxed and often times loaded in the truck within minutes of payment. For a $15 fee (our actual cost) we can attempt (unless out for delivery) to contact UPS and request packages be returned to us. If you'd like to return all or part of your order once delivered please see our policies page: https://ballisticdeals.com/policies/
Q. How will my order be delivered?
A. We typically ship using USPS First Class Mail (small items), USPS Priority Mail or UPS ground. Please note: The specific shipping method used will be decided during order fulfillment; at this time we can't honor specific customer carrier requests and do not have the ability to leave specialized delivery instructions.
Q. When will my stuff ship?
A. We pride ourselves on getting orders out the door and into your hands as quickly as possible. Products typically ship in one full business day (or less). If at any time before shipping you choose to cancel your order please contact us and we'll provide you a full refund.
Q. Will a tracking number be provided when my order ships?
A. Yes! Tracking numbers are automatically sent to the email address you provided during checkout. Please note: It sometimes takes up to 24 hours before the number becomes active.
Q. Do you offer coupon codes?
A. No, unfortunately at this time we don't.
Q. What's your return policy?
A. Please see our Policies page.
Q. Can you expedite my order?
A. No, unfortunately we can't. All in stock orders are fulfilled in the order in which they are received.